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Privacy policy





§ 1



  1. The Controller of the personal data collected via online shop shall be PARTNER TELE.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA (Limited Liability Company, Limited Partnership) entered into the register of entrepreneurs of the National Court Register, kept by the District Court for Kraków Śródmieście in Kraków, XI Economic Department of the KRS (National Court Register Number), under the number KRS 0000499669, place of business and address for communication: ul. Sołtysowska 22, 31-589 Krakow, Polska, NIP (Tax Identification Number): 6792675514, REGON number: 356286319, email address:, phone number: +48 721 808 007, hereinafter referred to as „Controller” and being simultaneously the „Service Provider''.

  2. The personal data collected by the Controller via the website shall be processed pursuant to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR.

  3. Any words or expressions capitalized herein shall be understood as defined in the Terms and Conditions of the online shop.


§ 2


  1. PURPOSE OF DATA COLLECTING AND LEGAL BASIS. The Collector shall process the personal data of the Customers of internet shop in the event of:

    1. registration of the account at the online Shop in order to create an individual account and maintaining thereof, pursuant to the article 6, paragraph 1, point b) GDPR (execution of the contract for the provision of electronic services pursuant to the Terms and Conditions of the Shop.

    2. placing orders at the Shop in order to execute the sales agreement, pursuant to article 6, paragraph 1, point b) of GDPR (execution of the sales agreement).

    3. the use of the System of Opinions in order to read customers’ opinions on their Sales Agreement with the Controller, pursuant to article 6, paragraph 1 point f) of GDPR (legitimate interest of the entrepreneur).

    4. the use of the Contact Form in order to send a message to the Controller, pursuant to article 6, paragraph 1 point f) of GDPR (legitimate interest of the entrepreneur).


  1. TYPE OF PERSONAL DATA SUBJECT TO PROCESSING. The Customer shall provide, regarding:

    1. The account: name, surname, login, address, email address,

    2. The Order: name, surname, address, NIP (Tax Identification Number), email address, phone number,

    3. The System of Opinions: name and surname, login,

    4. Contact Form: name, email address.


  1. PERSONAL DATA ARCHIVING PERIOD. The Personal Data of the Customers shall be kept by the Controller:

    1. provided that the basis for data processing is performance of the contract, as long as it is necessary for the performance of the contract, and thereafter for a period corresponding to the period of limitation of claims. Unless a special provision provides otherwise, the statute of limitations shall be six years, and for claims for periodic benefits and claims related to the conduct of business - three years.

    2. provided that the basis for data processing is consent, for as long as consent shall not be revoked and after revocation of consent for a period of time corresponding to the statute of limitations for claims that the Controller may file and that may be filed against him. Unless a special provision provides otherwise, the statute of limitations shall be six years, and for claims for periodic benefits and claims related to the conduct of business - three years.

  2. While using the Shop additional information may be collected, in particular: the IP address assigned to the Customer's computer or the external IP address of the Internet provider, domain name, browser type, access time, type of operating system.

  3. Upon separate consent, pursuant to Article 6, paragraph 1, point a) of GDPR, data may also be processed for the purpose of sending commercial information by e-mail or making phone calls for direct marketing purposes - respectively, in connection with article 10, paragraph 2 of the Act on Provision of Electronic Services of 18 July 2002 or article 172, paragraph 1 of the Telecommunications Act of 16 July 2004, including profiling methods, upon customer’s consent.

  4. Customers’ navigation data may also be collected, including information regarding links and references they click or other activities undertaken within the Shop. The legal basis for such activities is the Collector's legitimate interest (Article 6(1)(f) GDPR), facilitating the use of services provided electronically and improving the functionality of such services.

  5. Provision of the Customer’s personal data is voluntary.

  6. The Controller shall protect the best interests of the data subjects with due diligence and in particular shall ensure that the collected data is:

    1. processed in accordance with the provisions of law,

    2. collected for designated legitimate purposes and not subjected to further processing contrary to those purposes,

    3. substantially correct and adequate regarding the purposes of processing thereof and kept in a form that allows identification of the persons they refer to, for no longer than necessary to achieve the purpose of processing.


§ 3


  1. The personal data of the Customers shall be provided for service providers cooperating with by the Controller in the operations regarding the Shop, in particular for:

    1. entities that carry out the delivery of Products,

    2. payment system providers,

    3. accounting firm,

    4. hosting provider,

    5. providers of software necessary for business operations,

    6. mailing system providers,

    7. providers of software necessary for the Shop operations,

  2. The service providers referred to in Section 1 hereof, who are the recipients of the personal data, depending on the contractual arrangements and circumstances, are either subject to the instructions of the Collector as to the purposes and means of processing thereof (processors) or determine the purposes and means of processing themselves (controllers).

  3. The personal data of the Customers shall be kept exclusively within the European Economic Area (EEA), subject to §5 point 5 and §6 of the Privacy Policy.


§ 4


  1. Any data subject shall be entitled to access their personal data, rectify, erase or restrict the processing thereof and shall have the right to data portability, the right to object to processing, the right to withdraw his or her consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  2. Legal ground for Customer’s demands:

    1. Data Access - article 15 CDPR.

    2. Data rectification - article 16 GDPR.

    3. Data erasure (‘right to be forgotten’) - article 17 GDPR.

    4. Right to restriction of processing - article 18 GDPR.

    5. Data portability - article 20 GDPR.

    6. Right to object - article 21 GDPR.

    7. Consent withdrawal- article 7 (3) GDPR.

  3. In order to exercise the rights referred to in point 2, it is possible to send a relevant e-mail to the following email address:

  4. In the event of submitting a request by a Customer enjoying the entitlements resulting from the abovementioned rights, the Controller shall either comply with the request or refuse to comply with it without delay, not later than within one month from the date of receiving it. However, provided that - due to the complexity of the request or the number of requests - the Controller will not be able to comply with the request within one month, it will be complied with within the following two months, upon prior notification of the Customer - within one month of receiving the request - of the intended extension of the deadline and the reasons thereof.

  5. In case of determining that the processing of personal data violates the provisions of the GDPR, the data subject shall be entitled to file a complaint with the President of the Office for Personal Data Protection.


§ 5


  1. The Controller’s website uses cookies.

  2. Installation of cookies is necessary in order to provide services at the Shop’s website properly. Cookies contain information necessary for the proper functioning of the website, and they also provide the opportunity to develop general statistics of website visits.

  3. The site uses two types of cookie files: "session" and "permanent".

    1. Session cookies are temporary files, which shall be stored on the Customer’s endpoint device until logging out (leaving the website).

    2. Permanent cookie files shall be stored on the Customer’s endpoint device for a period specified by the parameters of the cookie files or until they have been deleted by the Customer.

  4. The Controller uses its own cookie files in order to allow greater insight into the Customers' behaviors at the website. The files collect information regarding the use of the website by the Customer, the type of website from which the Customer was redirected, and the number of visits and the time the Customer spent at the website. The above mentioned information shall not collect individual personal data of the Customer, but provide statistic data regarding the use of the website.

  5. The Controller shall use external cookie files in order to collect general and anonymous statistic data through Google Analytics tools (collector of the external cookies: Google Inc. with its registered seat in the USA).

  6. Cookies may also be used by advertising networks, in particular the Google network, in order to display advertisements tailored to the way the Customer uses the Shop. For this purpose, they may retain information about the path of navigation of the Customer or the time of staying at a particular website.

  7. The Customer has the right to decide on the access of cookie files to his/her computer by selecting them in advance in his/her browser window. Detailed information about the possibility and methods of managing cookies is available in the settings of the software (web browser).


§ 6


  1. The shop uses the social media plug-ins (“plug-ins”). When visiting website containing such plug-in, the Customer's browser will automatically connect to Facebook, Instagram, YouTube and Google.

  2. The content of the plug-in is transferred by a particular service provider directly to the Customer’s browser and integrated with the website. Such integration enables the service provider to receive information that the Customer’s browser has entered even in the situation, when the Customer does not have an account at the particular service provider or is currently logged out. Such information (together with the Customer’s IP address) shall be sent automatically by the browser to the server of the particular service provider (some servers are located in the USA) and stored there.

  3. If the Customer logs in to one of the aforementioned social media services, the service provider will be able to directly assign the visit at to the Customer’s profile at the particular social media service.

  4. If the Customer uses the particulates plug-in, for example by clicking „Like” or „Share”, the information will be also sent to the server of a particular service provider and stored there.

  5. The aim and scope of data collection and its further processing and use by the service providers, together with the possibility to contact them and Customers’ rights in regard to them, as well as the possibility to use specified settings providing protection of the Customer’s privacy have been stipulated in the Privacy Policy of the service provider:




  6. Provided that the Customer does not want the social networks to attribute the data collected during a visit at directly to their social media profile, they must log out from such service before visiting The customer can also completely prevent plug-ins loading on the site by using appropriate extensions for the browser, such as blocking scripts with "NoScript".

  7. The controller uses remarketing tools on its site, i.e. Google Ads, this involves the use of cookies from Google LLC regarding the Google Ads service. As part of the mechanism for managing cookie settings, the Customer has the possibility to decide whether the Service Provider will be able to use Google Ads (administrator of external cookies: Google Inc. with its registered seat in the USA) in relation to him.


§ 7


  1. The Controller shall apply technical and organizational measures in order to ensure the protection of the processed personal data appropriate to the risks and categories of protected data, and in particular shall protect the data from being accessed by unauthorized persons, from being taken by an unauthorized person, from being processed in violation of applicable regulations, and from being altered, lost, damaged or destroyed.

  2. The Administrator shall provide appropriate technical measures in order to prevent unauthorized persons from obtaining and modifying personal data sent electronically.

  3. In matters not regulated by this Privacy Policy, respectively the GDPR provisions and other applicable provisions shall apply.

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